What we collect
When you create an account we collect your name, email, phone, and (when required) identity-verification documents. We collect the contents of every deposit, withdrawal, and investment you make, along with the IP address and device that originated each request.
Why we collect it
Identity data lets us comply with anti-money-laundering and counter-terrorist-financing obligations and keep your wallet secure. Transaction data lets us run the ledger and produce statements. Device and IP data lets us spot fraud, suspicious logins, and account-takeover attempts.
How long we keep it
We keep financial records for the duration required by applicable law (typically seven years from the date of the transaction). You can request closure of your account at any time; identifying data is then minimised to the smallest amount needed to satisfy our retention obligations.
Who we share it with
We share data with payment providers, fraud prevention partners, and regulators when legally required. We never sell your data to third parties.
Your rights
Depending on where you live you may have the right to access, correct, port, or delete personal data; to withdraw consent; and to lodge a complaint with a regulator. Email [email protected] to exercise any of these rights.